Services

Honest input from an objective eye is invaluable, whether you need an initial feasibility assessment, are developing a new venture and brand, need help along the way to open one, or are looking to reinvigorate & improve your existing restaurant or food business. We are unafraid to challenge your assumptions, or to ask the questions that point the way to discovering success.

Experience drives our philosophy that all parts of the restaurant business are organically interconnected. Therefore our clients receive meticulously crafted, 360-degree aware strategies, that balance creativity with sound business analytics.

Our work is characterized by creative thinking rooted in bone-deep business acumen, industry expertise, and proven processes.

By working together in a positive, collaborative method, we bring perceptive insights and critical support to our clients, their team, and the food business community.

"Choosing Heyer Performance to be part of our team proved to be the smartest decision we made…your highly professional guidance and assistance made our project run smoothly and successfully. Your knowledge and experience within the foodservice industry has been extremely ...
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Michelle Gardner

Owner, Chalait

"Take 3 Greeks, with 3 different management styles, and 3 unique ideas about what a restaurant should be, then throw in Heyer Performance, and you get a well articulated concept, a defined management strategy, and a beautiful restaurant. Julia's style ...
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Constantine Youssis

Owner, Koureli Restaurant Group

"Choosing Heyer Performance to assist us in the development and build out of the restaurant was essential to the pre-opening success of the project. Their extensive knowledge and vast experience helped guide us among the myriad of potential pitfalls and ...
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Mark Sy

Vien Restaurant

Development Services

New ventures present a unique set of challenges that we understand inside and out.

We help you balance vision, guest experience, operational functionality and financials into a well-calibrated business that works for all: guests, team, owners and investors.

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From idea and articulation to opening day and beyond, our multi-dimensional approach ensures that the resulting business is concept consistent, marketable, operationally functional, and financially productive.

Whether you need a complete idea-to-opening "turn-key package" or guidance on how to develop and fruitfully execute your plan, we can help.

  • Brand articulation
  • Concept development
  • Feasibility assessments and evaluations
  • Business plan reviews
  • Market analysis & site selection
  • Due diligence
  • Master planning & space programming
  • Financial projections & budgeting
  • Operational design assessment
  • Project management

Optimization Services

Whether your aim is to heighten the guest experience, improve the product offering, streamline operations, or boost profitability, we can deliver actionable steps to accomplish your objectives.

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Simply said: We are here to help. Whether you are striving for a particular improvement such as more enticing guest experiences, higher profitability, strong marketing, and the j'ai ne sais quoi to achieve measurable success – or if you simply want to sort out how to do better and need help addressing how.

Our approach begins with a detailed, objective look at your business. We dig deep and think creatively, delivering comprehensive solutions that benefit your unique goals. Engage us 'a la carte' or go for a 'soup-to-nuts' solution – we'll tailor a plan to meet your needs, budget, and business model.

  • Experience review & improvement
  • Fresh eyes' operational review
  • Brand enhancement and (re)positioning strategies
  • Organizational structuring
  • Gross profit analysis & improvement
  • Service improvement programs and training
  • Beverage programming
  • Turn around management

And we're not just about good ideas. Not only can we give you a great roadmap, but if you want some hands-on help, we'll roll up our sleeves and work side-by-side with your team until your goals are met.